20
TROUBLESHOOTING
If you are having problems with your phone, please check below for
helpful hints:
BLANK OR
FAINT SCREEN
CALLER ID
WILL NOT
WORK
PROPERLY
PHONE WILL
NOT RING
– Check the line cord. Connect Telephone Cord.
– Call your telephone company to verify that your
Caller ID services are active.
– You may have too many communication devices
hooked to a single line. A communication device
can be a phone, modem, or facsimile (FAX) machine.
Contact your telephone company for help in
calculating the limit for your residence or business
line.
NO DIAL TONE
– Verify that the LINE CORD is plugged in correctly.
– Verify that the Line Cord connection is correct and
tightly secured.
NO DATA
SENT
– Call your telephone company to verify that your
caller ID services are active.
– If you have an answering machine connected to this
Phone, ensure that your answering machine is set to
answer after at least two rings.
– You answer the call before two rings.
– Contact your telephone company if the problem
continues for more than 24 hours. The telephone
company may be experiencing temporary line
NO RESPONSE
ON LCD
DISPLAY
– If you have experienced a power failure, the
batteries for memory back up could become weak
or dead. If the power is restored and the display
screen does not respond then you must replace the
batteries with new.
FP1200_101011.indd 20 11/10/11 4:48 PM
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