Uniden EXI 8966 Owner's Manual download pdf (Page 50)

49

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom

The status light won't come on

when the handset is placed in

the base unit.

The audio sounds weak

and/or scratchy.

Can't make or receive calls

The handset doesn't ring or

receive a page.

The Caller ID disappears.

The Caller ID does not display.

Suggestion

• Make sure the AC adapter is plugged into the

base unit and wall outlet.

• Make sure the handset is properly seated in

the base unit.

• Make sure the charging contacts on the hand-

set and base unit are clean.

• Make sure that the base unit antenna is in a

vertical position.

• Move the handset and or base unit to a

different location away from metal objects or

appliances and try again.

• Press during a call to help eliminate

background noise.

• Make sure that you are not too far from

the base.

• Check both ends of the base unit telephone

line cord.

• Make sure the AC adapter is plugged into the

base unit and wall outlet.

• Disconnect the AC adapter for a few minutes,

then reconnect it.

• Reset the digital security code (See page 44).

• Make sure is pressed.

• The battery pack may be weak. Charge the

battery on the base unit for 12-15 hours.

• The handset may be too far away from the

base unit.

• Place the base unit away from appliances or

metal objects.

• Reset the digital security code (See page 44).

• The handset was picked up before the

second ring.

• The call was placed through a switch board.

• Call your local telephone company to verify

your Caller ID service is current.

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