Uniden UIP300 User Manual download pdf (Page 7)

CT Labs Test Report, CMP Media Review Artisoft TeleVantage 6

5.2 Product Features

This section lists a series of key product features as submitted by Artisoft. Not all features were tested by

CT Labs due to time limitations. For information on features that were tested, please see the Manual Per-

formance Testing section of this report. Scoring is based on our overall experience and expectations with

IP-based PBX products. Additional credit is given for features that we consider unique or innovative. If

features are missing that we consider “core”, the score is decreased proportional to that feature’s impor-

tance.

Table 3: Product Feature Grid

Features Artisoft TeleVantage 6 PBX

PBX Features

Scalable from 4x8 to

288x720

TeleVantage employs a modular design using Intel Dialog cards and software license

keys. This lets the product service multiple size businesses from small to large and

lets users easily scale their phone system as their needs expand without having to

throw away their prior investment.

Analog , Digital, VoIP

trunking

Loop start analog lines, T1 (robbed bit & PRI), E1 (R2 and PRI), and BRI trunking is

supported including support for Caller ID and DID functions. VoIP trunking can also

be used for remote connections between systems or to remote employees with VoIP

connections.

Toshiba, ADSI, IP feature

phones

TeleVantage supports a range of handsets from basic analog sets optionally with

Caller ID and Message Waiting light, to fuller analog feature phones with large soft-

key screen displays, Toshiba digital phones, and VoIP phones. The Toshiba digital

sets are available with and without screen display and models with 10 and 20 pro-

grammable buttons / call appearance lights that can optionally be set to watch and

handle calls to other extensions on the system. Any H.323 phone can be used with

TeleVantage. Artisoft partners with and recommends the Uniden UIP300 and the

Polycom IP500 as VoIP desksets.

Hold & Park with config-

urable ring back reminder

and per user MOH

Calls can be placed on Hold to be picked up later, or parked to be picked up at an-

other location. Music/audio heard by callers while on hold can be set based on who

put the call on hold or what line was dialed. Held calls can be set to re-ring the exten-

sion after a settable number of seconds.

Conferencing TeleVantage provide a very flexible interface for conferencing. Calls can be confer-

enced whether the internal phone user initiated or received the calls. Conferences

can be as simple as 3 parties or grow to 7, 9, 16, or even 30 or 60 parties depending

on which Intel hardware is in the system.

Intercom / Paging Digital phones and ADSI feature phones can be set to automatically answer calls.

Some users may prefer to have all their calls auto answer. Also, by dialing a prefix of

*15 you can call an extension or group of phones and speak directly into their loca-

tion, providing intercom or paging functionality.

Account codes The system can be configured to require users to dial an account code before placing

outbound calls and inbound calls can also optionally be marked with account codes.

Reports are available for what calls were made for which account number. These

features enable businesses, such as law offices, that have to bill back customers for

time on the phone, to accurately manage calls placed through their system.

DISA If enabled to do so, remote or traveling users can call into the system, log in, and get

system dial tone to be able to place internal or also external calls.

Tenanting TeleVantage can be configured so that multiple corporate entities are using the same

phone system. Outside callers can be segregated based on number dialed and in-

side users can be set to have access to one set of trunks versus another. Reports

can be run to show activity for each organization / department / tenant grouping.

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